Frequently Asked Questions

WILL MY JEWELRY TARNISH?

Since you’ll be rocking your piece every day, how it holds up really depends on your lifestyle. We do recommend avoiding things like highly chlorinated hot tubs (your jewelry will thank you). 14k gold may be a bigger investment up front, but it’s the one that’ll keep its shine for a lifetime. Gold-fill can eventually show its brass base, and silver will naturally tarnish over time. To keep your chain looking fresh, give it a quick wash with gentle soap and water—especially after working out or applying lotions and oils. Just a heads up: certain products can affect the look of your jewelry over time.

does permanent jewelry last forever?

Permanent jewelry isn’t totally indestructible—nothing is! We do guarantee the weld, but not the chain once it leaves our hands (because, let’s be real, we can’t control what it goes through out in the wild). If you snag your chain on something and it breaks, bring it back and we’ll do our best to fix it. Just note—there may be a small repair fee..

what iF I WANT TO TAKE IT OFF?

No worries! You can reach out and schedule a time for us snip the jump ring for you. Or, if you need it off right away, a pair of wire cutters—or even nail clippers—will do the trick to remove your chain.

can I wear my jewelry through airport security?

Totally chill—our chains aren’t chunky enough to freak out airport security. If they do beep, they’ll just wand your wrist and let you strut through. (Yep, we’ve tried it—glam and cleared!)

DOES GETTING ZAPPED FOR MY JEWELRY HURT?

Absolutely not! That’s the magic of a micro-tig welder—no flame, no drama. ⚡ It’s just a tiny spark that only heats where it touches the metal once the circuit is complete. Your skin isn’t a conductor, so it’s totally painless—pinkies up, babes!

can I get multiple pieces at once?

Heck yes—stack away, babes! More chains, more fun, more sparkle.